At NONSTOP, we are committed to providing you with the best shopping experience. Below you will find information about our order processing and shipping policies.
1. Order Processing
- Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email will include details of your purchase and an order number for your reference.
- Order Processing Time: All orders are processed within 24 hours of receiving the order, excluding weekends and public holidays. Orders placed after 5 PM will be processed the next business day.
- Order Modifications: If you need to make changes to your order, please contact our customer service at info@greenpioneermobility.com or call us at +91 97307 58700 as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, modifications are no longer possible.
2. Shipping Policy
At NONSTOP, we offer Free Express Shipping on all orders. Here are the details:
- Shipping Method: We provide free express shipping on all orders, ensuring that your products reach you quickly and safely.
- Delivery Time: We aim to deliver your order within 3 business days from the date of dispatch. Please note that delivery times may vary based on your location and any unforeseen delays by the courier.
- Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
- Shipping Areas: We currently ship across India. If you are located outside of India, please contact our customer service for more information on international shipping options.
3. Order Tracking
- Delivery Status: If you experience any delays or issues with your delivery, please contact our customer service team at info@greenpioneermobility.com or call us at +91 97307 58700. We will work with the courier to resolve any issues and ensure your order is delivered as quickly as possible.
4. Shipping Issues
- Undelivered Packages: If your package is returned to us due to an incorrect address or if it is undelivered for any reason, our customer service team will contact you to arrange re-delivery.
- Damaged Packages: If your package arrives damaged, please contact us immediately at [Info@greenpioneermobility.com] with photos of the damaged package. We will assess the situation and provide a replacement if necessary.
5. Contact Information
If you have any questions or concerns regarding your order or shipping, please do not hesitate to contact us:
- Email: help@gononstop.in
- Phone: +91 7499 652 548
- Address: Office No 311 Wing B, 2nd Floor, Orchid Road Mall Premises CHSL, MUMBAI, MAHARASHTRA 400065, India