Terms and Condtions

Welcome to NONSTOP a brand owned and operated by GreenPioneer Mobility Private Limited, a company incorporated and registered under the provisions of the Companies Act, 2013 and having its registered office at Floor No 2nd Floor, Office No 311 Wing B, Building Name Orchid Road Mall Premises, CHSL, Block Sector R, Goregaon East, Mumbai, Mumbai Suburban, Maharashtra, 400065.

By using our website [https://gononstop.in/] and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our website.

1. General

These Terms and Conditions ("Agreement") govern the use of the website and the purchase of products from NONSTOP. This Agreement is between you ("Customer", "You", or "Your") and NONSTOP ("Company", "We", or "Us").

2. Products

NONSTOP specializes in the sale of electric and manual wheelchairs, patient care products, and mobility aids, including but not limited to:

  • Power Wheelchairs
  • Patient Lifter
  • Urine Collection Kit
  • Commode Chairs
  • Commode Raisers
  • Bed Pans
  • Urine Pots
  • Pain Relief Devices
  • Crutches
  • Rollators
  • Walking Sticks

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

3. Orders and Payments

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

  • Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the product (or any part or content thereof) without notice.
  • Payment: We accept payments via credit card, debit card, UPI, etc. By providing payment information, you warrant that you are authorized to use the payment method.

4. Shipping and Delivery

We strive to deliver your purchased products in a timely manner. Shipping times may vary based on product availability, location, and other logistical factors.

  • Shipping Costs: Shipping costs are additional to the purchase price and will be displayed at checkout.
  • Delivery: Delivery times are estimated and are not guaranteed. NONSTOP is not responsible for delays in delivery due to unforeseen circumstances.

5. Returns and Replacements

Your satisfaction is our priority. We offer a replacement policy for products with manufacturing defects or those damaged in transit. We do not offer refunds, except in cases of transit damage where a replacement is not possible.

  • Eligibility: Products must be reported for replacement if they have manufacturing defects or have been damaged in transit.
  • Process: To initiate a replacement, please contact our customer service at help@gononstop.in. Upon approval, you will receive instructions on how to return the product for a replacement.
  • Refunds: Refunds are only provided if the product is damaged during transit and a replacement is not possible. Refunds will be processed to the original method of payment after the claim is verified.

6. Warranty

Our products come with a limited warranty against defects in materials and workmanship. This warranty does not cover damage caused by misuse, accidents, modifications, or unauthorized repairs.

7. Limitation of Liability

NONSTOP will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the site or products purchased from NONSTOP, including but not limited to reliance by you on any information obtained from the site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to NONSTOP’s records, programs, or services.

8. Governing Law

This Agreement and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [insert jurisdiction, e.g., the country or state where NONSTOP operates].

9. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

10. Contact Information

For more information about our Terms and Conditions, or if you have any questions, please contact us at:

  • Email: help@gononstop.in
  • Phone: +91 7499 652 548
  • Address: Office No 311 Wing B, 2nd Floor, Orchid Road Mall Premises CHSL, MUMBAI, MAHARASHTRA 400065, India