Privacy policy

Effective Date: August 31st, 2024

GreenPioneer Mobility Private Limited, a company incorporated and registered under the provisions of the Companies Act, 2013 and having its registered office at Floor No 2nd Floor, Office No 311 Wing B, Building Name Orchid Road Mall Premises, CHSL, Block Sector R, Goregaon East, Mumbai, Mumbai Suburban, Maharashtra, 400065 (hereinafter referred to as "we", "us", or "our") owns and operates the brand NONSTOP and online store https://gononstop.in/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Payment Information

If you purchase products from our Site, we may collect billing details and credit card information, though payment processing is handled by third-party services like Razorpay. NONSTOP does not store your credit card details.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Data from Social Networks

User information from social networking sites, such as Facebook, Instagram, Twitter, including your name, social network username, location, gender, birth date, email address, and profile picture, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2. Use of Your Information

We use your personal information for a variety of business purposes, including:

  • To provide and deliver the products and services you request.
  • To process your transactions and send you related information, including purchase confirmations and invoices.
  • To manage your account, including facilitating shipping and returns.
  • To respond to your comments, questions, and customer service requests.
  • To send you technical notices, updates, security alerts, and support and administrative messages.
  • To communicate with you about products, services, offers, promotions, rewards, and events offered by NONSTOP and others, and provide news and information we think will be of interest to you.
  • To monitor and analyze trends, usage, and activities in connection with our services.
  • To personalize and improve the Site, including to provide advertisements, content, or features that match user profiles or interests.

3. Sharing Your Information

We may share the information we have collected about you in certain situations, such as:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • To Comply with Laws: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. However, if you previously provided personal information, cookies may be tied to such information. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at help@gononstop.in. 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy